If you work in any kind of position of leadership, from a team leader right up to a CEO, there will be times when you will find yourself having to have an uncomfortable conversation with other members of staff. It’s a part of any leadership role and should not be avoided. To be a stronger leader you will need to deal with both good and bad aspects of your role.
However, there are ways to deal with these types of situation that can help your team, department, company etc grow and become stronger, and ways that can damage your team, department, company etc. All good leaders will want to minimise any damage and instead use this as an opportunity to strengthen their team and their position as leader.
When an issue comes to light, this could be regarding performance, sick leave, a workplace squabble, or any topic that may make either you or the other staff member uncomfortable, you will need to understand how best to manage staff expectations so as to minimise any conflict and resolve the issue promptly and fairly. .
This article will discuss the five key steps that you should follow to have successful talks about difficult topics in your workplace.